Privacy Policy
Counselling Psychotherapy Oxford Ltd is committed to protecting and respecting your privacy. This Privacy Policy outlines my practices regarding the collection, use, and disclosure of personal data when you use Counselling Psychotherapy Oxford Ltd services. I am dedicated to complying with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.
Information I Collect:
I collect and process the following personal data about you:
- Contact details, including your name, email address, and phone number.
- Personal details such as age, gender, and occupation.
- Health information and details about the reasons for seeking psychotherapy services.
- Information related to your sessions and communications.
Use of Personal Data:
I collect your personal data for the following purposes:
- To provide you with psychotherapy services and manage your appointments.
- To communicate with you regarding your treatment and to address your concerns.
- To comply with legal and regulatory requirements.
- To improve my service to you and enhance your experience.
Data Security:
I implement appropriate technical and organisational measures to ensure the security, confidentiality, and integrity of your personal data. I restrict access to your information to myself only and take steps to safeguard it against unauthorised access, disclosure, alteration, or destruction.
Sharing Personal Data:
I do not disclose your personal data to third parties without your consent, except in the following circumstances:
- For legal and regulatory purposes, including responding to lawful requests and court orders.
Your Rights:
You have various rights regarding your personal data, including:
- The right to access the personal data I hold about you.
- The right to ask me to correct inaccurate or incomplete data.
- The right to request deletion of your data.
- The right to ask me to restrict or to object to how your data is used.
- The right to data portability.
- The right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Data collection endings:
After the conclusion of your therapy, your records will be securely maintained for a period of five years, after which they will be permanently destroyed. Should you wish to have your records destroyed earlier, please inform me, and I will promptly comply with your request.
Contact me:
If you have any questions about this Privacy Policy or if you wish to exercise your rights regarding your personal data, please contact me at emmadashwood@counsellingpsychotherapyoxford.com.
Changes to Privacy Policy:
I reserve the right to update and modify this Privacy Policy to reflect changes in my practices or legal requirements. I encourage you to review this page periodically for any updates.
By using Counselling Psychotherapy Oxford Ltd services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.
Terms and Conditions:
Counselling Psychotherapy Oxford Ltd operates under the following terms and conditions.
A one week cancellation policy is in effect for all appointments. If a cancellation occurs within this period, the full fee for the session will be charged.
Additionally, please note that the current rate for my psychotherapy services is subject to an annual increase. I reserve the right to adjust my fees on an annual basis to reflect changes in the cost of living and service expenses.
By engaging with Counselling Psychotherapy Oxford Ltd, you agree to adhere to these terms and conditions governing appointment cancellations and fee adjustments.